In business and life we want things to be FAIR. Many contracts are based on the fairness of both parties but in actual
fact they are anything but fair. One side seems to hold the “power”.
When we buy something and we want to be treated fairly. We deal with a service person and we want their service to match their promise. In many countries there are laws around the fair treatment, keeping promises on quality and quantity.
But think of it, when you are presenting yourself to a prospect or in writing are you going to tell that person your faults and your weaknesses?
Or are you going to represent yourself in the best possible light?
Advertising tells you only the positive aspects of a product or service. Why would anyone promote the negative aspects of their product except maybe a mortician who says “you only have to die” to experience the empathy of our service”.
You believe that people will be fair to you depending on how much you trust them.
We have to start off by understanding that fairness relates to dignity and rights. Fairness occurs when both sides are respected and their rights preserved.
And that is PERSONAL and also assumes that one party knows how the other person views their rights.
And that is where the challenge comes for each business owner.
There are 3 simple ways to deal with any sense of ”unfairness”
- Realize that nothing is fair, it is a subjective decision and feeling. Life is unfair to everyone because it is perception.
- Realize that fairness is personal and therefore only you know what is fair for you.
- Realize that unless you ask the other party specifically, you are only assuming that the other person thinks something is fair.
Over and over again, people judge others by their own values. They deliver the level of service they think they can get away with.
And often that level of service may be less than what they would accept for themselves in a similar situation.
If you want to be fair, then find out how others want to be treated and what they think is fair. A BIG challenge as it does vary from one person to the next.
Another alternative is to to your best and know that no matter how good you are, you will never please all of the people all of the time.
In business as in life, you can only ever do your best and keep your word. You can accept responsibility for your actions but how the other party feels about your treatment is beyond your control.
Is that fair? Is that good? Is that right? Please tell me what you think in the comment box below.
Passionate, Purposeful Presenter