In Business there are many different opinions about what makes a business successful. In this post, I want you to consider just 7 things to determine the success of your business.
Remember that a successful business meets three needs
- your needs and the needs of your staff. This means money and satisfaction.
- The needs of your buyers and suppliers. Your product or service satisfies your clients
- The needs of the community in which you operate. You comply and pay your way and the community is better off for you being there.
Remember that money and time are interchangeable. Money buys you time and time earns you money. Life is a journey and it is important to live for today. You need to work every day in a way that keeps you passionate and excited about what it is your are doing. If you look at many “rich” business people they keep very busy doing either business or helping others do business better.
Retirement was originally meant as a reward for the few that lived to retirement age. As populations increase, there is a growing need for people to take care of themselves until they die. The measure of success is to ENJOY and find pleasure in everything that you do. And along with that comes taking responsibility for your health and well-being for as long as you live. If you own your own business, you decide when and how to retire but having a good succession plan can matter, especially when you no longer have the patience or passion to put up with people.
You can live in the “I” world or the “we” world. When you live in the we world you give more people Acknowledgement, Appreciation and Acceptance. These three gifts enable more people to achieve their goals, express their talents and reach their potential. And you also receive more acknowledgement, acceptance and appreciation and that raises your well being instead of your ill being
Measurement is important but what really counts at the end of the day is the quality of the man and the woman. Are you trustworthy? Do you keep your word and deliver your best every day? Do you listen to the needs of others? And more importantly, at the end of the day do you feel that today was the best day of your life and you made a difference by being in business.
Compliance with the laws, mores and customs may be a pain but while they can change over time, the cost of non-compliance is y high in the long run. And when you break the rules, you break trust.
Business is about peole. People make businesses work. People buy from businesses. People consume other products and keep the cycle of money going round. People are what we touch just as we touch people. Always treat others as you would want them to treat you.
And as a final reminder – Have fun, earn funds and keep fit.
To your future
An operational manual is a tool created by the business owner, administrator or other person that details how to do
the tasks and jobs necessary to operate the business.
Every task within the business from answering the phone to cleaning the kitchen area to paying or collecting money can have a detailed process to be followed. When you get clear on the way things are to be done it is simple to manage the business regardless of who works in the business.
There are three mistakes many business owners make in writing their manual. These are:
- Thinking that it is unnecessary and never writing one. This is especially true of one man bands but if you ever want to hire someone, you need to have the process that you want them to follow written down.
- Making the processes so complicated that no one can follow them or implement them
- Never reviewing and updating when new equipment, people or services or products are added to the business.
A simple operations manual is written as follows:
Task or Job Title
Who does this task
When do they do this task
Why is this task necessary (the purpose of the task)
How the task is to be done (the measurables)
Where to go for more information or support in doing the task
Keep it simple. Have any staff review it often. And as a business owner, remember the more working in the tasks you can delegate to others, the more time you have to grow your business.
To your operating success
Today I want you to think about how you will answer the following questions (think you are talking to a prospect):
- What do you do?
- What can you do for me?
- Will what you do for me make me money?
- Will what you do for me save me money?
- Will what you do for me save me time?
- How will my life be better if I deal with you then if I deal with your competitor?
- When we finish this deal, what will our relationship look like? Will you still be interested in me or once you have my money, it that it.
Simplifier, Presenter, Mentor
This blog is part of the 30 minutes 4 30 days successful business start-up