Copland and I were speaking about the agreements and the importance of the 5th agreement
Carrying on the theme of the importance of numbers in business today’s blog shares the importance of the 5 Agreements for business owners who want to deliver value and be of service.
What are the agreements:
- Do your best
- Keep your word
- Never assume anything
- Never take things personally.
- Never regret
When you do your best, it is all anyone can expect of you. Doing your best and keeping your word mean people trust you. If you deliver what you promised or people informed when you will be unable to meet your commitments, then clients will usually allow you to continue to help them. Fail to deliver or keep your word without informing them and trust dies. Uncertainty and disquiet grows and the entire relationship is put at risk.
People stop trusting when you repeatedly fail to deliver as promised. People stop believing you will meet their needs. When they stop trusting you, they start looking for another provider, another solution. They are open to other provider’s information, different support and alternate solutions. In the long run, you lose their business because you failed to keep your word and do your best.
Life is about assumptions and everything is personal but in business you need to ask your buyers what they want and why they want it. You need to realize that if you get a no, it just means that the potential client is still looking for a reason to buy from you. The old rule about sales being a numbers game is true. At this moment in time the person you are talking or writing to may have no need for your offering. Their ‘no’ expresses their current situation. You need to keep the doors open for future possibilities.
And If you do your best, keep your word, you have nothing to regret.
Whatever just failed to work out. You need to keep moving on because today is another day to do your best, yesterday is about lessons learned and tomorrow is a promise.
And always remember, your best means working with what you know today because tomorrow you will be that much smarter because you have learned something new today from yesterday.
The five agreements are a tool that help you live on purpose, work on purpose and help other people trust you because they know that you are responsible for yourself.
Please leave a comment in the box below on your business agreements. So you use these 5 agreements in your life or business?
Passionate, Purposeful Performer
Have you used the 10 Critical Business Factors to evaluate your business’ opportunities and threats?